Skip to main content
SyncHQ Pro™Every Customer. One AI Platform.
IntegrationsTwilio (SMS & Voice)
Communication

Twilio (SMS & Voice)

SMS notifications and voice call integration via Twilio

Power your SMS notifications and voice call tracking with Twilio. Send automated appointment reminders, job status updates, booking confirmations, invoice notifications, and marketing campaigns. Auto-log calls with recordings linked to customer records.

Features

What You Can Do

Automated appointment reminders

Job status SMS notifications

Booking confirmation messages

Invoice payment reminders

Marketing SMS campaigns

Voice call auto-logging

Call recording link storage

Custom message templates

Delivery status tracking

Benefits

Why Connect Twilio (SMS & Voice)?

1
Reduce No-Shows

Automated SMS reminders keep customers informed about upcoming appointments.

2
Instant Communication

Text messages reach customers faster than email with higher open rates.

3
Call Tracking

Inbound and outbound calls auto-log to the customer timeline with recordings.

Easy Setup

Get Connected in Minutes

Setting up the Twilio (SMS & Voice) integration is quick and easy

1

Create or connect your Twilio account

2

Add your Twilio Account SID and Auth Token in Settings > Messaging

3

Configure message templates in Settings

4

Set notification preferences per event type

Ready to Connect Twilio (SMS & Voice)?

All integrations included. No credit card required. 30-day free trial.*