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SyncHQ Pro™Every Customer. One AI Platform.

IP Whitelist

Lock down access to your office network. Meet compliance requirements with one toggle.

Restrict platform access to specific IP addresses or ranges. Perfect for businesses with compliance requirements or those who want extra access control beyond passwords and MFA.

Benefits

Why Teams Love This Feature

Network-Level Security

Only allow logins from approved IP addresses. Block everything else.

Compliance Ready

Meet regulatory requirements that mandate network access restrictions.

Simple Configuration

Add IP addresses or CIDR ranges in Settings. Changes apply immediately.

Capabilities

Powerful Features Built for Service Management

Access Control

Network-based access restrictions for maximum security.

  • Whitelist individual IP addresses

  • Support for CIDR range notation

  • Instant enforcement — no restart required

  • Combine with MFA for defense-in-depth

  • Available on Scale tier

Feature Screenshot
FAQ

Frequently Asked Questions

Can field technicians still access the platform?

IP whitelisting is best for office-based access control. For field teams, combine MFA with role-based permissions instead.

What happens if I lock myself out?

Platform administrators can always contact support to reset IP whitelist settings. We recommend keeping at least one backup IP configured.

Ready to Try IP Whitelist?

All features included. No credit card required. 30-day free trial.*