Cookie Policy
Last updated: January 1, 2026
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
How We Use Cookies
ServiceSync uses cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
| auth_token | Authentication | 30 days |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| _gat | Google Analytics - throttle request rate | 1 minute |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores user preferences (theme, language) | 1 year |
| chat_history | Remembers chatbot conversation | 7 days |
Marketing Cookies
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook - tracks visits across websites | 3 months |
| _gcl_au | Google Ads - conversion tracking | 90 days |
| hubspotutk | HubSpot - tracks visitor identity | 13 months |
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your computer
- Delete cookies individually or all at once
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Here are links to cookie management instructions for popular browsers:
Please note that blocking or deleting cookies may impact your experience on our website and limit the functionality available to you.
Do Not Track
Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "Do Not Track" signals, but we do provide you with choices about cookies as described in this policy.
Third-Party Cookies
Some of our pages display content from external providers, such as YouTube, LinkedIn, and Facebook. To view this third-party content, you may have to accept their terms and conditions, including their cookie policies, which we have no control over.
Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: privacy@servicesync.com
- Phone: (800) 555-SYNC
- Mail: ServiceSync, Inc., 123 Tech Park Drive, San Francisco, CA 94105
See also: Privacy Policy | Terms of Service