WhatsApp Business API
Reach customers on WhatsApp with job updates and invoice notifications
Connect your WhatsApp Business account via Meta Cloud API to send job updates, invoice notifications, appointment reminders, and booking confirmations directly to customers on WhatsApp. Two communication channels: Platform-to-Tenant (DECISYN subscription alerts) and Tenant-to-Customer (your own Meta credentials).
What You Can Do
Job status notifications via WhatsApp
Invoice and payment reminders
Appointment confirmation messages
Booking updates
Inbound message webhook processing
Delivery status tracking
Message template management
Tenant self-service setup
Why Connect WhatsApp Business API?
Meet Customers Where They Are
WhatsApp has 2B+ users. Reach your customers on their preferred messaging platform.
Higher Engagement
WhatsApp messages have 98% open rates vs 20% for email. Get seen and get responses.
Self-Service Setup
Connect your own Meta WhatsApp Business credentials in Settings > Integrations — no support ticket needed.
Get Connected in Minutes
Setting up the WhatsApp Business API integration is quick and easy
Set up a Meta Business account and WhatsApp Business API
Get your Phone Number ID, Business ID, and Access Token from Meta
Enter credentials in Settings > Integrations > WhatsApp
Configure webhook URL for inbound messages
Start sending WhatsApp notifications
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Ready to Connect WhatsApp Business API?
All integrations included. No credit card required. 30-day free trial.*