Smart Scheduling & Dispatch
Schedule jobs, dispatch technicians, and optimize routes — all in one view
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Google Maps integration
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Conflict detection
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Recurring job support
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SMS, email & WhatsApp alerts
SyncHQ Pro scheduling gives you a drag-and-drop calendar with conflict detection, staff availability tracking, and Google Maps route optimization. Manage daily schedules, recurring jobs, and priority dispatch from a single interface.
Why Teams Love This Feature
Conflict Detection
The system automatically detects scheduling conflicts and prevents double-booking technicians.
Route Optimization
Google Maps integration calculates optimal routes across daily jobs, reducing drive time between stops.
Drag-and-Drop Calendar
FullCalendar-powered interface lets you move jobs between technicians and time slots with a simple drag.
Staff Availability
Track who is available, view capacity at a glance, and dispatch the right person for each job.
Powerful Features Built for Service Management
Visual Dispatch Board
See your entire team and their schedules on one interactive calendar.
Day, week, and month views
Color-coded job statuses
Technician availability overlay
Conflict detection alerts
Drag-and-drop reassignment
Google Maps Route Optimization
Plan efficient daily routes using real distance and travel time data from Google Maps.
Distance Matrix API for travel times
Priority-based route ordering
Multi-stop route optimization
Nearest-neighbor algorithm
Turn-by-turn directions
Job Management
Create, assign, and track jobs through their full lifecycle.
Job creation with location fields (address, city, state, zip)
Status tracking (pending, scheduled, in-progress, completed, paid)
Priority levels (urgent, high, medium, low)
Recurring job patterns
Job notes, change history, and audit trail
Auto status transitions on assignment and completion
Automated Notifications
Keep customers and technicians informed with SMS, email, and WhatsApp notifications.
Appointment confirmation SMS
Reminder notifications before jobs
Job status update emails
Booking confirmation messages
Powered by Twilio SMS, SMTP email, and WhatsApp Business
Frequently Asked Questions
How does route optimization work?
SyncHQ Pro uses the Google Maps Distance Matrix and Directions APIs to calculate travel times between job locations. It then orders your daily route to minimize total drive time, considering job priority levels.
Can I still manually adjust schedules?
Yes. The drag-and-drop calendar gives you full control. Move jobs between technicians and time slots — the system will warn you about conflicts but won't prevent manual overrides.
Does it support recurring jobs?
Yes. Set up recurring job patterns for maintenance agreements and repeat services. Jobs are automatically created on the schedule based on your configured frequency.
How are customers notified about appointments?
SyncHQ Pro sends automated SMS (via Twilio), email, and WhatsApp notifications for appointment confirmations, reminders, and status updates. Message templates are configurable in Settings.
Related Features
Explore other features that work great with Smart Scheduling & Dispatch
Customer Relationship Management
A complete 360-degree view of every customer — history, bookings, and communication
Mobile PWA — Works Offline
A mobile experience that works everywhere, even without internet
Reports & Analytics
Real-time dashboards, custom reports, and scheduled delivery
Time Tracking & Timesheets
Clock in/out, track hours, and approve timesheets — all built in
Ready to Try Smart Scheduling & Dispatch?
All features included. No credit card required. 30-day free trial.*