50+
Pre-built reports
Real-time
Data updates
Unlimited
Custom reports
24/7
Dashboard access
ServiceSync reporting gives you real-time visibility into every aspect of your business. Track KPIs, measure technician performance, analyze profitability, and spot trends before they become problems.
Why Teams Love This Feature
Real-Time Dashboards
See your business performance at a glance with customizable dashboards.
Technician Performance
Track individual productivity, efficiency, and customer satisfaction.
Financial Insights
Monitor revenue, profitability, and cash flow in real-time.
Custom Reports
Build custom reports and schedule automatic delivery.
Powerful Features Built for Field Service
Executive Dashboard
High-level view of your business health and key metrics.
Revenue and booking trends
Job completion rates
Customer satisfaction scores
Cash flow summary
Top performers
Operational Reports
Detailed insights into daily operations and efficiency.
Job profitability analysis
Technician utilization
Route efficiency
First-time fix rates
Average ticket values
Financial Reports
Complete financial visibility and forecasting.
Revenue by service type
Accounts receivable aging
Payment method breakdown
Margin analysis
Revenue forecasting
Marketing Analytics
Track marketing ROI and customer acquisition.
Lead source tracking
Conversion rates
Customer acquisition cost
Review analytics
Referral tracking
"I used to fly blind. Now I start every morning with my dashboard and know exactly how the business is doing. The technician performance reports helped us identify training opportunities and boost productivity 30%."
Jennifer Adams
CEO, Adams Mechanical
Frequently Asked Questions
Can I create custom reports?
Yes! Our report builder lets you create custom reports with the metrics that matter to your business. Save them and schedule automatic delivery.
Can I export data?
All reports can be exported to Excel, CSV, or PDF. You can also access raw data via API for advanced analysis.
How often is data updated?
Most dashboards update in real-time. Some aggregated reports may have a few minutes delay. You always see the timestamp of the last update.
Can different team members see different reports?
Yes. Role-based permissions let you control who sees what. Technicians might see their own performance, managers see team metrics, and owners see everything.
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