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Appliance repairFrom in-warranty manufacturer dispatch to out-of-warranty homeowner repairs — track per-appliance service history, manage parts ordering with vendor counter-proposals, capture diagnostic codes offline, and bill in multiple currencies. Built for the brand-relationship side of field service.
Refrigerator, dishwasher, washer/dryer — each unit has its own lifetime history. Returning customer? You know what was done before.
Model + serial captured on first visit. Warranty expiry tracked; in-warranty repairs auto-routed to manufacturer billing.
Order parts from multiple wholesalers. Vendors can counter-propose price / ETA. You approve or reject inline. Counter-proposed flow already shipped.
Booking widget or portal request. Customer enters appliance model / serial; warranty status auto-checked.
Tech on-site captures error code + photos, identifies needed parts. Estimate built; Draft Preview PDF shown to customer before any commitment.
PO auto-issued to wholesaler. Vendor counter-proposes if price or ETA differs. You Approve / Reject inline; tech notified when parts arrive.
Auto-scheduled when parts received. Tech installs, runs diagnostic checklist, captures the repaired appliance photo.
In-warranty? Invoice goes to manufacturer (with serial, model, claim number). Out-of-warranty? Customer pays via portal — Stripe, Razorpay, or stored card.
30-day quality follow-up; NPS request; lifetime appliance record retained for next-time-it-breaks customer service.
30 days free. No credit card. Full feature set on every plan.
